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Terms & Conditions
(Cruise bookings)
Reservation &
Payments
In order to confirm a reservation, we would require passenger’s name as
stated in their travel documents. Cancellation and/or amendment to a
confirmed booking may result in cancellation charge (s) and/or amendment
charge (s) being applied.
Tour cancellation Fees
30 days or more before departure -
25% of package price
15 - 29 days before departure -
50% of package price
07 - 14 days before departure -
75% of package price
7 days or less before departure -
100% of package price
Substitution of name of passenger is strictly not permitted. A doctor’s
certificate to verify illness does not waive any of the above penalties.
Child Fare
Child fare is based on a child sharing room with two full paying adults.
A surcharge will be imposed for a child occupying a room with only one
adult.
Change of place of visit/itinerary
Travel and tour arrangements may on occasion requires a change due to
circumstances beyond our control. Should this occurs, the company will
use its best endeavor to substitute an alternative arrangement for the
passengers.
Tour cancellation/reschedule
The company reserves the right to cancel/reschedule any tour for any
reason whatsoever including, but not limited to, an insufficient number
of participants. Should this happen, the monies paid will be refunded
without further obligation or liability on the part of the company.
Importance notice
Cruise, flights, hotel, meals, tour itineraries and transport schedules,
etc may be altered where necessary or under circumstances beyond the
control of the organizer. No refund shall be entertained for service not
utilized. Prices are subjected to change at any time owing to cost
and/or currency fluctuations. No pets or other animals are permitted on
board any mode of transportation.
Amendment Charge
There will be a minimum charge of $50 per amendment for any amendment
and/or changes requested by the passenger (s).
Extension of Stay
Extension of stay is permitted on most tours, provided that such
arrangements are made prior to the commencement of the tour. Transfer to
the airport/pier will not be provided.
Insurance
We strongly recommended that you take out a travel insurance policy to
cover the loss of deposit /full payment resulting from the cancellation
of your tour due to injury or illness prior to departure.
Surcharge
In the event of the transportation company imposing an additional
surcharge, this amount will be passed on to the passengers.
Package Price Does not include
Seaport/Airport taxes and visa fees where required. Meals and tours not
specified in the itinerary. Optional sightseeing at each destination
call. Items of a personal nature. E.g. Charges for mineral water, soft
drinks, wines, liquor and other alcoholic beverages. Porterage charges
at airports/piers, hotels, etc. Gratitutes and tipping.
Travel documents
Passengers must carry an international passport with a minimum six
months validity. Certain nationalities may require a visa for the
countries to be visited. It is the sole responsibility of the passengers
to ensure that they are in possession of valid travel documents,
including visa, if required . Passengers without proper documentation
will be denied boarding.
Meals & Entertainment
Your cruise fare includes daily breakfast, lunch and dinner provided
during normal meals times and entertainment whilst at sea.
Ship’s Cabins
All outside cabins are with porthole/window/balcony. Standard or inside
cabins are without porthole/window.
Departure Time
All times quote are to be used as an estimate only. It is subject to
change with or without prior notice.
Baggage
On the cruise, each passenger may bring a reasonable amount of baggage.
Baggage must be distinctly labeled with the passenger’s name and cabin
number. All baggage must be held in your cabin. Nothing can be stored in
the ship’s hold.
Star Cruise Cancellation Policy
Full Cruise Product
15 days or more before departure -
25% of package price
08 - 14 days before departure -
50% of package price
7 days or less before departure -
100% of package price
Fly Cruise Product and Coach Cruise Product
15 days or more before departure -
25% of package price
08 - 14 days before departure -
50% of package price
7 days or less before departure -
100% of package price
Name change permitted provided that a) at least 1 original passenger is
still traveling in the same cabin; b) fare difference (if any) is
refunded/paid and c) amend fee of $20 per person per change will apply
for each change.
Date change only permitted if it is done at least 8 days prior to
original sailing date and fare will be recalculated according to the
prevailing rate and a fee of $20 per person will apply
Norwegian Cruise Line (NCL) Cancellation Policy
7 cruise night or less
61 days or more before departure -
Admin fee
30 - 60 days before departure -
Deposit amount
08 - 29 days before departure -
50% of package price
7 days or less before departure -
100% of package price
Date/name change not permitted once booking is confirmed, change will be
treated as cancellation and rebooking
Princess Cruise Line Cancellation Policy
7 cruise night or less
75 days or more before departure -
Admin fee
74 - 43 days before departure -
Deposit amount
22 - 42 days before departure -
50% of package price
08 - 8 days before departure -
75% of package price
7 days or less before departure -
100% of package price
Date/name change not permitted once booking is confirmed, change will be
treated as cancellation and rebooking
Royal Caribbean International/Celebrity Cancellation Policy
7 cruise night or less
70 days or more before departure -
Admin fee
30 - 69 days before departure -
Deposit amount
08 - 29 days before departure -
50% of package price
7 days or less before departure -
100% of package price
Date/name change not permitted once booking is confirmed, change will be
treated as cancellation and rebooking
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